{"id":8484,"date":"2016-09-29T00:00:00","date_gmt":"2016-09-29T00:00:00","guid":{"rendered":"https:\/\/www.causevox.com\/?p=8484"},"modified":"2024-05-08T20:38:07","modified_gmt":"2024-05-08T20:38:07","slug":"online-fundraising-strategies-jonah-berger","status":"publish","type":"post","link":"https:\/\/www.causevox.com\/blog\/online-fundraising-strategies-jonah-berger\/","title":{"rendered":"6 Research-Based Strategies To Improve Your Online Fundraising Campaigns From Jonah Berger"},"content":{"rendered":"<p>We\u2019re connected 24\/7 through email, social media, or websites on phones, desktops, and tablets. While you\u2019re reading this, you may even be tempted to check on an email alert or text message. Between our real and digital lives, we sure are busy!<\/p>\n<p>But we aren\u2019t just socializing online, we\u2019re doing a whole lot more, including <a href=\"https:\/\/www.nten.org\/article\/the-2015-nonprofit-benchmarks-report-is-here\/\" target=\"_blank\" rel=\"noopener nofollow\">donating to online fundraising campaigns<\/a>. So, while our time connected to the digital world increases, so do trends in online giving.<\/p>\n<p>Because online giving is growing so quickly among nonprofits, charities, personal causes, and even politics, it\u2019s now more important than ever to <a href=\"https:\/\/www.causevox.com\/blog\/stand-out-nonprofit-branding\/\" target=\"_blank\" rel=\"noopener\"><strong>stand out<\/strong> amongst the crowd<\/a> so that your campaign draws both donations and shares.<\/p>\n<p>Keep this in mind: the sharing of your campaign by your audience to their networks (what is also known as shareability), may be the difference between a stellar campaign and a flop.<\/p>\n<h3 style=\"text-align: center; font-size: 1.75em;\"><em>&#8220;The sharing of your campaign by your audience may be the difference between a stellar campaign and a flop.&#8221;<\/em> <a href=\"https:\/\/ctt.ec\/45jT5\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: .5em;\"><i class=\"icon ion-social-twitter\"><\/i>tweet this<\/span><\/a><\/h3>\n<p>But why do some products and ideas get talked about more than others? What makes a fundraising campaign shareable? In order to answer this question, it\u2019s helpful to understand the psychology behind why things are shared or go viral.<\/p>\n<p>Thanks to Jonah Berger, a marketing professor at the Wharton School at the University of Pennsylvania and author of <a href=\"https:\/\/jonahberger.com\/books\/contagious\/\" target=\"_blank\" rel=\"noopener nofollow\">Contagious: Why Things Catch On<\/a>, we know some of the common themes behind why things catch on.<\/p>\n<p>Here are some ways that you can use Berger\u2019s research to improve your online fundraising\u00a0strategies and ensure more people see and support your cause.<\/p>\n<h2>Let\u2019s Start With How We Share Information<\/h2>\n<p>Did you know that <a href=\"https:\/\/www.youtube.com\/watch?v=FN4eDk1pq6U\" target=\"_blank\" rel=\"noopener\">word-of-mouth marketing is 10 times more effective<\/a> than traditional marketing? According to Berger, there are 2 reasons why word-of-mouth marketing works.<\/p>\n<ol>\n<li>You trust your friends: We are attracted to people who share similar interests and values. Likewise, we generally<a href=\"https:\/\/www.causevox.com\/blog\/peer-to-peer-fundraising-primer\/\" target=\"_blank\" rel=\"noopener\"> trust our friend\u2019s opinions<\/a> over those of marketers.<\/li>\n<li>It\u2019s targeted: You are bombarded with advertisements for products of every shape, size, and function with traditional marketing, but word-of-mouth marketing is targeted. You only hear about products that matter to you.<\/li>\n<\/ol>\n<p>In general, humans feel the need to share things with our networks that we deem are of value. When we hear about a great product or cause from a friend, family member, or trusted co-worker, we are likely to value their opinion because we trust them and because they are speaking to us about something that we may be of value.<\/p>\n<p>When you hear about an online fundraising campaign from a friend, your likelihood of giving a donation is higher (<a href=\"https:\/\/www.nonprofitpro.com\/post\/pioneering-peer-peer-fundraising\/\" target=\"_blank\" rel=\"noopener nofollow\">some estimate as much as 300%<\/a>) than if you just ran across the campaign on your own accord.<\/p>\n<p>And this is how \u201cviral\u201d campaigns happen. When enough people deem a cause to be of value, you wind up with a whole bunch of people sharing it with others. <strong>This is what fundraisers dream of!<\/strong><\/p>\n<h3 style=\"text-align: center; font-size: 1.75em;\"><em>&#8220;When enough people deem a cause to be of value, you wind up with a whole bunch of people sharing it&#8230;&#8221;<\/em> <a href=\"https:\/\/ctt.ec\/fh56K\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: .5em;\"><i class=\"icon ion-social-twitter\"><\/i>tweet this<\/span><\/a><\/h3>\n<p><a href=\"https:\/\/www.causevox.com\/peer-to-peer-fundraising-software\/\" target=\"_blank\" rel=\"noopener\">Peer-to-peer fundraising<\/a> is a great example of this trend. About \u2153 of all <a href=\"https:\/\/www.causevox.com\/donation-page\/\" target=\"_blank\" rel=\"noopener nofollow\">online donations<\/a> are a result of peer-to-peer fundraising, which is generally fueled by sharing.<\/p>\n<p>Berger uses the STEPPS acronym to describe the traits of shareable content. So, let\u2019s use the same principles to shape a great online fundraising campaign that stands out.<\/p>\n<h2>1. Begin With Social Currency<\/h2>\n<p>Social currency is a fancy way of saying that people look to obtain a certain status by association. Humans love to be \u201cin the know\u201d and connected with products, ideas, and causes that are trendy.<\/p>\n<p>In terms of online fundraising, when we learn about a campaign that is interesting, attractive, or even exclusive, it is human nature to want to be a part of the movement.<\/p>\n<p>Improve your online fundraising results by assigning social currency to the campaign. Try sharing exclusive information, such as giving your donors a \u201cbehind the scenes\u201d look at your work.<\/p>\n<p style=\"text-align: left;\">Or, revamp your thank you process to include social currency by giving donors a shout-out on your Facebook page. Make the gesture special and exclusive, and you\u2019ll have people eager to get in on the action.<\/p>\n<p style=\"text-align: left;\">Here\u2019s a great example from charity:water. The organization highlighted the story of a woman\u00a0who donated her birthday money. Not only did this fundraiser get the kudos that she deserved, but those that aspire to have similar fundraising successes (not to mention, the public appreciation) may be more inclined to donate after seeing this post.<\/p>\n<p style=\"text-align: center;\"><iframe loading=\"lazy\" style=\"border: none; overflow: hidden;\" src=\"https:\/\/www.facebook.com\/plugins\/post.php?href=https%3A%2F%2Fwww.facebook.com%2Fcharitywater%2Fposts%2F10154372479107755%3A0&amp;width=500\" width=\"500\" height=\"627\" frameborder=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<h2>2. Think About Triggers<\/h2>\n<p>Berger describes this principle as \u201ctop of mind, tip of tongue,\u201d meaning that you\u2019re much more likely to talk about something that is fresh in your mind. Therefore, you have to create a connection between your cause\/campaign and something that your donors will see or experience frequently.<\/p>\n<p>Just as you associate Coke with the color red and Kit Kats with a break, you should look to connect your audience with something familiar.<\/p>\n<p>Nonprofits use triggers all the time. When you see a mustache during the month of November, there\u2019s a good chance that you are reminded of <a href=\"https:\/\/us.movember.com\/\" target=\"_blank\" rel=\"noopener nofollow\">Movember<\/a> and prostate cancer research. Likewise,<a href=\"https:\/\/www.pinkribbon.com\/\" target=\"_blank\" rel=\"noopener nofollow\"> pink ribbons<\/a> in October symbolize breast cancer awareness.<\/p>\n<p>Improve your online fundraising campaigns with a trigger by looking into particular colors or months that you can associate with your cause.<\/p>\n<h2>3. Evoke Emotion<\/h2>\n<p>What really matters to your cause? What matters to your audience? These are very important questions that should shape the content in your online fundraising campaign. As Berger says, \u201cwhen we care, we share.\u201d Make your donors care!<\/p>\n<p>Get your audience to <a href=\"https:\/\/www.causevox.com\/blog\/keys-brilliant-nonprofit-storytelling-part-1-emotional-arc-character\/\" target=\"_blank\" rel=\"noopener\">feel emotionally compelled to be a part of the campaign <\/a>by stressing the importance of the campaign. But don\u2019t just brush the surface. Dig deep to think about why caring about the campaign is important, and even why caring about caring about the campaign is important! Whew! Did you catch all that?<\/p>\n<p>You\u2019re bound to feel emotionally compelled to act after viewing this online fundraising campaign video by Girls Education &amp; Mentoring Services (GEMS). Watching young children talk about what type of world they want to grow up in evokes intense emotion and quickly (and efficiently) educates the audience about why they should care about this cause.<\/p>\n<p style=\"text-align: center;\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/d1IlcHnXTX8\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><a href=\"https:\/\/blog.hubspot.com\/marketing\/5-elements-of-a-compelling-nonprofit-story\" target=\"_blank\" rel=\"noopener nofollow\">Some emotions that you can use to drive action<\/a> include:<\/p>\n<ul>\n<li>Awe<\/li>\n<li>Amusement<\/li>\n<li>Hopelessness<\/li>\n<li>Curiosity<\/li>\n<li>Fear<\/li>\n<\/ul>\n<p>The chart below outlines some emotions that arise from content messages. Berger found that though many emotions can spur action, those with a negative tilt are more likely to be shared.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8485\" src=\"https:\/\/causevox.com\/wp-content\/uploads\/2024\/05\/Screen-Shot-2016-09-26-at-6.51.26-PM.png\" alt=\"improve your online fundraising campaign\" width=\"534\" height=\"410\" \/><\/p>\n<h2>4. Make It Public<\/h2>\n<p>A big part of getting your campaign to stand out and shared involves actually getting people to participate publicly, which not only increases your campaign\u2019s visibility but encourages others to join in.<\/p>\n<p>On the surface, you can create a public campaign by ensuring that the campaign pages themselves are visible to the public and easily copied. If possible, include <a href=\"https:\/\/www.causevox.com\/blog\/4-tools-manage-social-media\/\" target=\"_blank\" rel=\"noopener\">social sharing buttons.<\/a><\/p>\n<p>But creating a \u201cpublic\u201d campaign is more than just adding a share button. Let\u2019s take the example above about growing mustaches in November for Movember. When people see someone growing a mustache, they may be more inclined to jump on the bandwagon and participate in the act themselves.<\/p>\n<p>Do you remember the yellow LIVESTRONG bracelet to support the LIVESTRONG Foundation? It\u2019s the same idea. Once one person was seen wearing a bright yellow bracelet, others followed and made it the \u201ccool\u201d thing to do.<\/p>\n<p>The more people see your campaign, the more they are likely to be a part of it themselves.<\/p>\n<h2>5. Add Practical Value<\/h2>\n<p>How does your cause break the mold? Why is this campaign different than all the others ones out there? While you could probably go on for days about the work you\u2019re organization is accomplishing, for the sake of standing out, it\u2019s best to stay relevant and simple. You can do this by sharing practical information that is of value to your donors.<\/p>\n<p>Online audiences respond well to lists (take <a href=\"https:\/\/www.buzzfeed.com\/\" target=\"_blank\" rel=\"noopener nofollow\">Buzzfeed<\/a>, for example), powerful statistics, and informative content. Use these to your advantage in your online fundraising campaign.<\/p>\n<p style=\"text-align: center;\">Add practical value to your online fundraising campaign like <a href=\"https:\/\/www.skincancer.org\/\" target=\"_blank\" rel=\"noopener nofollow\">The Skin Cancer Foundation<\/a>. This charity raises funds to educate the public about skin cancer prevention and treatment, and their social media pages are chock-full of expert tips like the one featured below.<br \/>\n<iframe loading=\"lazy\" style=\"border: none; overflow: hidden;\" src=\"https:\/\/www.facebook.com\/plugins\/post.php?href=https%3A%2F%2Fwww.facebook.com%2Fskincancerfoundation%2Fposts%2F10154867296144638%3A0&amp;width=500\" width=\"500\" height=\"608\" frameborder=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>Once you click on this helpful link, you are <a href=\"https:\/\/www.causevox.com\/blog\/increase-online-donations\/\" target=\"_blank\" rel=\"noopener\">taken to their website <\/a>where there are two clear ways to make an online donation.<\/p>\n<h2>6. Share Powerful Stories<\/h2>\n<p>We talk so much about<a href=\"https:\/\/www.causevox.com\/tell-stories-connect-move-inspire-everyone\/\" target=\"_blank\" rel=\"noopener\"> nonprofit stories<\/a> here at CauseVox because they can make or break your campaign.<a href=\"https:\/\/blog.hubspot.com\/marketing\/5-elements-of-a-compelling-nonprofit-story?utm_content=31974858&amp;utm_medium=social&amp;utm_source=twitter#sm.0013tbqez1d0lcwyukt1ujsc9e5c0\" target=\"_blank\" rel=\"noopener\"> Using a story in your online fundraising campaign <\/a>will definitely help connect your audience to the cause. Not to mention, people are bound to go on and share your campaign if it contains a story that moves them to act.<\/p>\n<p>Try using a powerful story like <a href=\"https:\/\/worldhelp.net\/world-refugee-day-2016-reclaiming-stability\/\" target=\"_blank\" rel=\"noopener nofollow\">this one shared by World Help<\/a>. World Help\u2019s refugee stories include moving, emotion-inducing writing and images, and include links to the donation page- all important components to a good fundraising story.<\/p>\n<p>Remember that \u201cbeing shared\u201d isn\u2019t an accident. It takes preparation to design a campaign that people want to share.<\/p>\n<h3 style=\"text-align: center; font-size: 1.75em;\"><em>&#8220;&#8216;Being shared&#8217; isn\u2019t an accident. It takes preparation to design a campaign that people want to share.&#8221;<\/em> <a href=\"https:\/\/ctt.ec\/6c4eU\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: .5em;\"><i class=\"icon ion-social-twitter\"><\/i>tweet this<\/span><\/a><\/h3>\n<p>And while there\u2019s never a guarantee that your online fundraising campaign will \u201cgo viral,\u201d adding the principles of social currency, triggers, emotion, publicity, practical value, and stories will definitely help to improve your campaign content\u2019s shareability for the better.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019re connected 24\/7 through email, social media, or websites on phones, desktops, and tablets. While you\u2019re reading this, you may even be tempted to check on an email alert or text message. Between our real and digital lives, we sure are busy! But we aren\u2019t just socializing online, we\u2019re doing a whole lot more, including [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":50493,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-8484","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article"],"acf":[],"featured_image_src":"https:\/\/www.causevox.com\/wp-content\/uploads\/2024\/05\/photo-1472722266948-a898ab5ff257-600x400.jpeg","featured_image_src_square":"https:\/\/www.causevox.com\/wp-content\/uploads\/2024\/05\/photo-1472722266948-a898ab5ff257-600x600.jpeg","author_info":{"display_name":"Candace Cody","author_link":"https:\/\/www.causevox.com\/author\/candace\/"},"_links":{"self":[{"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/posts\/8484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/comments?post=8484"}],"version-history":[{"count":0,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/posts\/8484\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/media\/50493"}],"wp:attachment":[{"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/media?parent=8484"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/categories?post=8484"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/tags?post=8484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}