{"id":16295,"date":"2016-05-09T00:00:00","date_gmt":"2016-05-09T00:00:00","guid":{"rendered":"http:\/\/www.causevox.com\/?p=16295"},"modified":"2024-05-08T22:10:24","modified_gmt":"2024-05-08T22:10:24","slug":"communications-timing-crowdfunding","status":"publish","type":"post","link":"https:\/\/www.causevox.com\/blog\/communications-timing-crowdfunding\/","title":{"rendered":"Communications and Timing for Crowdfunding &#038; Online Fundraising"},"content":{"rendered":"<p><em>\u201cCommunications timing \u2013 The choice, judgment, or control of when something should be said\u201d<\/em><\/p>\n<p>Communications timing is a deadly art. It can help or hinder your <a href=\"https:\/\/www.causevox.com\/crowdfunding\/\">crowdfunding<\/a> or <a href=\"https:\/\/www.causevox.com\/blog\/virtual-fundraising-ideas\/\" target=\"_blank\" rel=\"noopener\">online fundraising campaign<\/a>.<\/p>\n<p>One time, we saw a small nonprofit launch their online fundraising campaign one week before their team went on vacation. Did it succeed? Heck no.<\/p>\n<p>Another time, we saw a startup nonprofit capitalize on timing to inspire their support base. They raised\u00a0<a href=\"https:\/\/www.causevox.com\/blog\/how-the-aventure-project-raised-over-23000-in-one-day\/\" target=\"_blank\" rel=\"noopener\">$23,000 in 24 hours.<\/a><\/p>\n<p>Your timing is just as important as your messaging and community. There are three types of timing: launch, duration, and communication.<\/p>\n<p>Let\u2019s figure out how you can use the art of timing with your crowdfunding or online fundraising campaign. For a detailed look at communications and channels you can use, check our our free guide, <a href=\"https:\/\/www.causevox.com\/fundraising-plan-calendar\/\" target=\"_blank\" rel=\"noopener\">Crafting a Communications and Fundraising Plan.<\/a><\/p>\n<h2>Timing your crowdfunding or online fundraising campaign<\/h2>\n<p>Launch timing is determining when to start your crowdfunding or online fundraising campaign.<\/p>\n<h3>How to find the right launch date<\/h3>\n<p><strong>1. Know the calendar<\/strong><br \/>\nCheck holidays, special days and events. Know your calendar so you can take advantage of specials days which can bring added incentive to give.<\/p>\n<p>Look for cause related days like World Water Day, <a href=\"https:\/\/www.causevox.com\/givingtuesday-campaign-planning\/\">Giving Tuesday<\/a>, International Day of Poverty or Earth Day.<\/p>\n<p>Be mindful of holidays (ex. Easter, Independence Day, etc) as those can disrupt your momentum. If you\u2019re launching a campaign in the fall that is not in December, do it before mid November so you leave enough room for year-end giving.<\/p>\n<p><strong>2. Plan your fundraising timeline<\/strong><br \/>\nYour online fundraising campaign should fit within your overall fundraising timeline. Plan your campaign so it doesn\u2019t compete with your other fundraising projects or events.<\/p>\n<p>For example, it you have an annual gala in March, host your online fundraising campaign a few months after that so that you, your staff and donors are not fatigued.<\/p>\n<p>Once you plot out your fundraising timeline, look for gaps in the year when you traditionally don\u2019t have much fundraising happening. The general rule is to have a fundraising push every three months. Gaps in your timeline are perfect opportunities to launch an online fundraising campaign.<\/p>\n<p><strong>3. Be aware of partner initiatives<\/strong><br \/>\nWork with partners? Be aware of their fundraising initiatives so you don\u2019t overlap.<\/p>\n<p>Let your partners know what you\u2019re planning so they can make time to support your work.<\/p>\n<p>This will help you continue working together instead of competing for time and attention. It\u2019s a good idea to provide them with a toolkit of your promotional materials too so you can leverage their networks for your crowdfunding or online fundraising campaign.<\/p>\n<p><strong>4. Tuesday &amp; Wednesdays work the best<\/strong><br \/>\nWe recommend launching your campaign on a Tuesday or a Wednesday because <a href=\"https:\/\/www.causevox.com\/donation-page\/\">donations<\/a> peak on those two days of the week. This also gives you a few working days before and after to tie up any loose ends.<\/p>\n<h2>Determining the length of your crowdfunding or online fundraising campaign<\/h2>\n<p>Duration timing is determines how long your online fundraising campaign will be active.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-7343\" src=\"https:\/\/causevox.com\/wp-content\/uploads\/2024\/05\/DonationCurve.jpg\" alt=\"donation curve\" width=\"645\" height=\"310\" \/><\/p>\n<h3>How long should your fundraising campaign last?<\/h3>\n<p>I\u2019ll be honest. In this section, we wanted to impress the pants off of you with fancy data analytics on the perfect duration of a crowdfunding or online fundraising campaign.<\/p>\n<p>We looked for correlations in our data of campaigns and didn\u2019t find a strong correlation between the length of a crowdfunding or online fundraising campaign and the volume of donations they would receive.<\/p>\n<p>After looking at the data, there was no correlation. Not yet at least.<\/p>\n<p>What we did see were two types of durations and several pros\/cons for each approach. Let\u2019s take a deeper look at them.<\/p>\n<h4><strong>1. Short-term<\/strong><\/h4>\n<p>A short-term campaign is typically 30 days or less. Short-term crowdfunding and online fundraising campaigns usually see a great amount of activity (site visits, donations, etc) within a short period of time.<\/p>\n<p><b>Pros of going short-term<br \/>\n<\/b><em>\u2022\u00a0A surge of donations within short period of time<\/em><br \/>\n<em>\u2022\u00a0Allows you to have multiple campaigns a year<\/em><br \/>\n<em>\u2022\u00a0Inherent\u00a0<a href=\"https:\/\/www.causevox.com\/blog\/neuromarketing-crowdfunding-online-fundraising\/\" target=\"_blank\" rel=\"noopener\">hot trigger urgency<\/a><\/em><\/p>\n<p><b>Cons of going short-term<br \/>\n<\/b><em><b>\u2022\u00a0<\/b>Requires dedicated team focus during the campaign<\/em><br \/>\n<em>\u2022\u00a0Less time for adjustment if a technique is not working<\/em><br \/>\n<em id=\"__mceDel\">\u2022\u00a0Requires more advanced planning<\/em><\/p>\n<p><strong>2. Long-term<\/strong><\/p>\n<p>A long-term crowdfunding or online fundraising campaign is typically more than one month. A long-term or ongoing campaign usually sees a steady stream of activity (site visits, donations, etc) during its life.<\/p>\n<p>Most nonprofits that use a long-term crowdfunding or online fundraising\u00a0campaign see it as an ongoing fundraising mechanism or as a way to compliment other giving opportunities.<\/p>\n<p><b>Pros of going long-term<br \/>\n<\/b><em id=\"__mceDel\"><b>\u2022\u00a0<\/b>Self-service fundraising<br \/>\n<\/em><em id=\"__mceDel\">\u2022\u00a0Less work involved<\/em><\/p>\n<p><b>Cons of going long-term<br \/>\n<\/b><em id=\"__mceDel\"><b>\u2022\u00a0<\/b>Less activity over a long period of time<br \/>\n<\/em><em id=\"__mceDel\">\u2022\u00a0No urgency of need<\/em><\/p>\n<h2>Timing your crowdfunding or online fundraising communications<\/h2>\n<p>Communication timing is determining when and how often you will communicate with your support base about your crowdfunding or online fundraising.<\/p>\n<h3>The basics of communication<\/h3>\n<p>The general rule behind communication is that you should communicate when you have something good to share. At the very least you should have four types of communication.<\/p>\n<p><strong>1. Launch notification<\/strong><br \/>\nLaunch your crowdfunding or online fundraising\u00a0with an email newsletter and a defined call to action to donate or help raise funds.<\/p>\n<p>Plan on sending out email between 3pm to 5pm as it is the best time for personal emails.<\/p>\n<p>Reinforce the message of your launch in all your social media:<\/p>\n<ul>\n<li>Facebook page<\/li>\n<li>Twitter feed<\/li>\n<li>Your blog \/ website<\/li>\n<li>Other<\/li>\n<\/ul>\n<p><strong>2. Welcome email<\/strong><br \/>\nThe welcome email is targeted at\u00a0<a href=\"https:\/\/www.causevox.com\/blog\/peer-to-peer-fundraising-primer\/\" target=\"_blank\" rel=\"noopener\">individual or team fundraisers<\/a>\u00a0to welcome them to your fundraising campaign. You should include fundraising tips, toolkits and your contact info to help them get started.<\/p>\n<p>Typically this occurs via email and is sent within one day of their page registration. It\u2019s always a good idea to follow up with a phone call a few days later for added support, advice and inspiration.<\/p>\n<p><strong>3. Updates<\/strong><br \/>\nUpdate communications notify your support base when something significant happens. The purpose of updates is to keep your community involved and engaged in your campaign.<\/p>\n<p>Updates should be regular and often (daily or several times a week). Consider whether these should be in the form of an email or social media post. \u00a0You want to balance \u201cstaying connected\u201d with not spamming your support base.<\/p>\n<p>Some common updates include:<\/p>\n<ul>\n<li>Fundraising milestone or status<\/li>\n<li>Matching grant award<\/li>\n<li>Motivational impact story<\/li>\n<li>Motivational donor story<\/li>\n<\/ul>\n<p>Most Facebook sharing is done on Saturday, which would be good for updates.<\/p>\n<p><strong>4. Thank you email<\/strong><br \/>\nThank you communications should be personalized and sent to donors as well as personal fundraisers. These can be sent at the end of a campaign (short-term) or within a couple of weeks (long-term). Your thank you should include examples of the impact of the campaign (on the cause) and also ways to stay involved.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cCommunications timing \u2013 The choice, judgment, or control of when something should be said\u201d Communications timing is a deadly art. It can help or hinder your crowdfunding or online fundraising campaign. One time, we saw a small nonprofit launch their online fundraising campaign one week before their team went on vacation. Did it succeed? Heck [&hellip;]<\/p>\n","protected":false},"author":43,"featured_media":51726,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-16295","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article"],"acf":[],"featured_image_src":"https:\/\/www.causevox.com\/wp-content\/uploads\/2024\/05\/photo-1452423668729-43a98052d3ee-600x400.jpg","featured_image_src_square":"https:\/\/www.causevox.com\/wp-content\/uploads\/2024\/05\/photo-1452423668729-43a98052d3ee-600x600.jpg","author_info":{"display_name":"Team CauseVox","author_link":"https:\/\/www.causevox.com\/author\/teamcausevox\/"},"_links":{"self":[{"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/posts\/16295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/comments?post=16295"}],"version-history":[{"count":0,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/posts\/16295\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/media\/51726"}],"wp:attachment":[{"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/media?parent=16295"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/categories?post=16295"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/tags?post=16295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}