{"id":16244,"date":"2019-05-06T00:00:00","date_gmt":"2019-05-06T00:00:00","guid":{"rendered":"https:\/\/www.causevox.com\/?p=16244"},"modified":"2024-05-08T22:07:58","modified_gmt":"2024-05-08T22:07:58","slug":"community-driven-fundraising-lessons","status":"publish","type":"post","link":"https:\/\/www.causevox.com\/blog\/community-driven-fundraising-lessons\/","title":{"rendered":"11 Lessons Learned From The First-Ever Community-Driven Fundraising Summit"},"content":{"rendered":"<p>Wow.<\/p>\n<p>Did you happen to listen in on the first-ever community-driven fundraising summit? It was a jam-packed day of inspirational anecdotes, educational sessions, and expert speakers. There were literally hundreds of takeaways&#8211; so many in fact, that we had to compile a 26-page document just so sort through all of them!<\/p>\n<p>During the summit, we dove into community-driven fundraising and DIY fundraising with Noah, Rob, and Chris from CauseVox, learned email best practices from Brady, talked donor retention with Steven, discussed digital storytelling with Julia, and heard from four different nonprofits about their experience with community-driven fundraising.<\/p>\n<p>As each session progressed, it became clear: community-driven fundraising is the future of fundraising.<\/p>\n<p>Here are 11 direct takeaways from the first-ever community-driven fundraising summit.<\/p>\n<h2>1. Fundraising Looks Different Today<\/h2>\n<p>There\u2019s no denying that fundraising today looks different than it did a decade ago, let along 50 years ago!<\/p>\n<p>What started as localized fundraising evolved to mass fundraising and eventually Internet-fueled fundraising. During these \u201cadvancements,\u201d nonprofits focused less on building relationships, and more just reaching out to as many prospective givers as possible. Email blasts and display ads became the norm, and they didn\u2019t help with donor retention in the least; they merely rented attention.<\/p>\n<p>Even with so much digital noise, each touch lacked a personal touch.<\/p>\n<p>But today\u2019s donor doesn\u2019t want that noise; they want to feel appreciated and part of a community. Therefore, nonprofits must build relationships with donors starting by laying a foundation of inspiration. From there, they can engage and activate those supporters, and eventually rally them to lend support in many ways, including using their influence to encourage others to get involved with the cause.<\/p>\n<p>Today\u2019s fundraising is less about the transaction and more about the relationship.<\/p>\n<h2>2. People Don\u2019t Engage With Brands as Much as Before<\/h2>\n<p>Trust in brands is decreasing, and there\u2019s an across-the-board decrease in brand engagement on social media. This shift is due to many factors, including ever-changing Facebook rules, ad blockers, hyper-personalized feeds, and limited access to messaging systems&#8211; all of which limit the ways brands communicate with followers.<\/p>\n<p>So, who are people engaging with? Their friends, family, coworkers, and other networks, of course.<\/p>\n<p>People are looking to others for information and inspiration, meaning that you can tout your organization\u2019s great work until the cows come home, but that same message means much more when it comes from your supporters.<\/p>\n<p>Bottom line: invest in your current relationships. These people will become your vocal advocates down the road.<\/p>\n<h2>3. It Takes a Community to Change a Community<\/h2>\n<p>CauseVox co-founder Rob Wu opened up the first-ever community-driven fundraising summit with a quote: \u201cWe believe that it takes a community to change a community.\u201d<\/p>\n<p>This theme, which focuses on the power your supporters have in sharing and ultimately growing your mission, was built on throughout the event.<\/p>\n<p>Your community includes everyone your nonprofit partners with: your donors, volunteers, board members, staff, online audience, and more. Each one of these people has a voice, and that voice is helpful in retaining those partners and inspiring new ones.<\/p>\n<p>If you\u2019re struggling to raise money and fulfill your organization\u2019s mission, refocus your efforts on building your community.<\/p>\n<h2>4. Fundraising is a Common Struggle Amongst Nonprofits<\/h2>\n<p>We heard it from GLAAD\u2019s Priya Patel, MPPH\u2019s Jake Vermillion, CCAN\u2019s Danniele Fulmer, and N Street Village\u2019s Makenzie Delmotte: fundraising is difficult.<\/p>\n<p>Whether you struggle with getting your message across, engaging current donors, repeating the same campaigns over and over, asking the same people, and offering a fresh perspective; recognize that many are in the same boat.<\/p>\n<p>The difference between organizations poised to thrive in this new fundraising environment and those that may not survive is a commitment to relationship building.<\/p>\n<p>\u201cSome organizations will thrive from this increased chaos, some will be unprepared, and some will merely fight it and lose.\u201d &#8211; Seth Godin<\/p>\n<h2>5. DIY Fundraising Engages Your Community Year-Round<\/h2>\n<p>DIY fundraising similar to <a href=\"https:\/\/www.causevox.com\/peer-to-peer-fundraising-software\/\">peer-to-peer<\/a> in that a supporter raises money on behalf of your organization, but with DIY, it\u2019s on your supporter\u2019s own terms.<\/p>\n<p>This community-driven fundraising technique can happen any time, from any location. All it takes is a program (set up by you), some guidelines, and eager supporters ready to rally.<\/p>\n<p>You can learn the ins and outs of <a href=\"https:\/\/www.causevox.com\/blog\/diy-fundraising\/\" target=\"_blank\" rel=\"noopener\">DIY fundraising<\/a> here.<\/p>\n<h2>6. Focus on the Donors You Have, Not the Ones You\u2019ve Lost<\/h2>\n<p>Steven Shattuck of Bloomerang presented a startling fact: Only 5% of lapsed donors return to an organization. So if you\u2019re spending your fundraising dollars on donor recaptures, it\u2019s best to take a step back and consider other more effective ways to raise money.<\/p>\n<p>The good news is that first-time donor retention is trending upwards, meaning your money is better spent nurturing these future vocal advocates.<\/p>\n<p>Although it hurts to say it, your best bet is to focus on the people you already have, not the ones you\u2019ve lost.<\/p>\n<h2>7. There are Proven Ways to Retain Donors<\/h2>\n<p>Steven also reminded us that 100% of donor retention is virtually impossible, but there are many proven ways to boost your numbers. These include:<\/p>\n<ul>\n<li>Proving your organization is effective<\/li>\n<li>Sending segmented communications<\/li>\n<li>Timely thank yous, and thanking before asking<\/li>\n<li>Sending warm, humanized stories<\/li>\n<li>Surveying donors for feedback, especially first-time donors<\/li>\n<\/ul>\n<p>Above all, make your donors feel part of your cause.<\/p>\n<h2>8. Personal Fundraisers Need Guidance<\/h2>\n<p>Fundraising may be second nature to you, but you simply can\u2019t assume your personal fundraisers know the ropes. Supporting them is essential if you want to maximize their reach and continue building stronger relationships.<\/p>\n<p>Even though the Chesapeake Climate Action Network had been running the same fundraiser for 14 years, the team knew fundraiser guidance was vital if they wanted to grow the event. According to Danniele Fulmer, \u201cwe needed to hone in on our support efforts for fundraisers.\u201d CCAN did this by creating step-by-step resources (a toolkit) for fundraisers to use as they walked through the process. They also send weekly emails, video tutorials, and held one-on-one phone calls with fundraisers near the end of the campaign.<\/p>\n<p>These extra touches help improve and enhance the fundraiser experience.<\/p>\n<h2>9. Attention is the Most Valuable Currency<\/h2>\n<p>One of the most common statements during the first-ever community-driven fundraising summit was: Attention is the most valuable currency.<\/p>\n<p>But what does this mean?<\/p>\n<p>In our increasingly connected world, we\u2019re all bombarded with messages. We hear from our friends and family, and also brands and businesses marketing to us. Getting noticed is hard, but necessary in order to get in front of your supporters.<\/p>\n<p>Per Julia Campbell, effective storytelling drives attention. Try:<\/p>\n<ul>\n<li>Flipping the script and doing something that\u2019s unexpected or timely.<\/li>\n<li>Giving your nonprofit audience the opportunity to tell their own story<\/li>\n<li>Finish a story by asking your reader to complete a specific action (donate, share, etc.)<\/li>\n<li>Focus on how you\u2019re making your audience feel<\/li>\n<\/ul>\n<p>Once you get their attention, you can steward and build from it.<\/p>\n<h2>10. Humanize Your Emails for Better Response<\/h2>\n<p>When it comes to fundraising emails, many of us are missing the mark. We\u2019re swapping out person-to-person emails with mass-produced, impersonal blasts; which don\u2019t do anything but alienate supporters from the real work you\u2019re doing.<\/p>\n<p>Email is still a strong source of nonprofit funding but as Brady Josephson explained, \u201cby sending more human-sounding emails, you get more clicks, opens, and donations.\u201d<\/p>\n<p>Brady suggests building a strong first-impression by:<\/p>\n<ul>\n<li>Sending your email from a person (preferably a supporter\u2019s peer or someone they know), not an organization<\/li>\n<li>Creating an authentic subject line<\/li>\n<li>Limiting design<\/li>\n<li>Using copy that sounds like it\u2019s written from a person.<\/li>\n<\/ul>\n<p>Keep in mind, people give to people and not machines.<\/p>\n<h2>11. Continue Learning and Evolving Your Strategy<\/h2>\n<p>As nonprofits continue to fine-tune the process, we\u2019re bound to hear new best practices, tips, and tricks to help you and your nonprofit on your journey.<\/p>\n<p>Take the time to <a href=\"https:\/\/www.youtube.com\/playlist?list=PLMcNeDVO133nA5pQJAKAqW3aEaH_raC-u\" target=\"_blank\" rel=\"noopener\">rewatch the summit<\/a> recording and<a href=\"https:\/\/docs.google.com\/document\/d\/1NYoYwCeBn6PXEVO8veL7fiAgN1pNmmA7qO3fR99Gzb4\/edit?_hsenc=p2ANqtz--fiPvCrflFtpY-y5LVfMmaM-_yCWmw99u0Kam-qF9PtvLYn3N9igdUOl8fhkQRAQFI7uABxSp41aRdp1fTS3stOiHTVj0DoTpUcbOz8KkcDzWDqiM&amp;_hsmi=70450897\" target=\"_blank\" rel=\"noopener\"> review notes<\/a> from the event. Highlight any areas you\u2019d like to learn more about, and reach out CauseVox and your nonprofit peers for inspiration and support. When you\u2019re ready, slowly incorporate elements of community-driven fundraising into your plan, and get ready for stronger relationships and deeper engagement.<\/p>\n<p>And don\u2019t forget to stay tuned. The conversation around community-driven fundraising is just getting started!<\/p>\n<p>Are you ready to ramp up your community-driven fundraising efforts? If so, schedule a one-on-one chat with a member of our team. We\u2019ll walk you through the CDF process, and help you imagine how your organization can amplify your reach, acquire new donors, and raise more money for your mission.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wow. Did you happen to listen in on the first-ever community-driven fundraising summit? It was a jam-packed day of inspirational anecdotes, educational sessions, and expert speakers. There were literally hundreds of takeaways&#8211; so many in fact, that we had to compile a 26-page document just so sort through all of them! During the summit, we [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":51687,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-16244","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article"],"acf":[],"featured_image_src":"https:\/\/www.causevox.com\/wp-content\/uploads\/2024\/05\/community-driven-fundraising-1-600x400.jpg","featured_image_src_square":"https:\/\/www.causevox.com\/wp-content\/uploads\/2024\/05\/community-driven-fundraising-1-600x600.jpg","author_info":{"display_name":"Candace Cody","author_link":"https:\/\/www.causevox.com\/author\/candace\/"},"_links":{"self":[{"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/posts\/16244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/comments?post=16244"}],"version-history":[{"count":0,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/posts\/16244\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/media\/51687"}],"wp:attachment":[{"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/media?parent=16244"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/categories?post=16244"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.causevox.com\/wp-json\/wp\/v2\/tags?post=16244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}