Product Update – CauseVox https://www.causevox.com Online fundraising and donor management Mon, 18 Aug 2025 23:06:59 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://www.causevox.com/wp-content/uploads/2024/05/cv-logo-150x150.png Product Update – CauseVox https://www.causevox.com 32 32 Product Update: Powerful Live & Silent Auctions on CauseVox https://www.causevox.com/blog/product-update-auctions-on-causevox/ Fri, 15 Aug 2025 16:09:22 +0000 https://www.causevox.com/?p=55408 Auctions have always been a high-energy, high-impact way to raise funds sparking friendly competition, driving up bids, and creating memorable event moments. But for many nonprofits, auctions also mean juggling multiple systems, messy imports, and extra admin work just to make it happen.

Now, with CauseVox, you have built-in auction management to run silent auctions, as well as live auctions and paddle raises in an all-in-one fundraising platform — no extra tools required!

Running auctions alongside donations, ticketing, and peer-to-peer makes fundraising easier and more effective. You can customize your site to match your brand and offer a bidding experience that’s simple, engaging, and keeps supporters involved from start to finish. It’s everything you need to plan, promote, and run your auction in one streamlined system.

Streamline Your Fundraising

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CauseVox Auction Item List

With CauseVox, all your fundraising tools, including silent auctions, live auctions, paddle raises, and merchandise sales, live in one intuitive platform. You can plan, promote, and run your event without switching systems or piecing together data.

Whether you’re online, in-person, or hybrid, CauseVox gives you complete day-of-event control. You can host a silent auction with real-time outbid alerts, run a live auction with on-screen item displays, and record paddle raise donations directly to a bidder profile for seamless checkout. You can even boost revenue by selling fixed-price items like wine bottles or t-shirts during your event.

Because it’s all connected inside CauseVox, your auctions work hand-in-hand with ticket sales, donation campaigns, and peer-to-peer fundraising giving you one place to manage all your fundraising activity.

Start Bidding

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CauseVox Silent Auction Bid Form and Bidder Registration

Bidding on CauseVox is designed to be easy for participants and efficient for staff from registration through checkout. Whether someone is purchasing a ticket to attend, or placing their first silent auction bid, CauseVox’s custom event registration guides participants through the process in one seamless step. Ticketing and silent auction bid forms prompt participants to create a bidder account, automatically generating their bid number, and letting them securely store a payment method on file. This means faster day-of check-in.

Bidders place silent auction bids online and are automatically notified when they’re outbid. By logging into their bidder account, they can view and update bids in real time, staying engaged throughout the event.

At event checkout, all silent auction winnings, paddle raise donations, and merchandise are tracked in the bidder profile and combined for manual fulfillment by admin. You can also have winning bids get automatically charged to the bidder card on file making checkout a fast simple process for event teams.

Manage Data in the Built-In CRM

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CauseVox Contact Record with Bidding History

Every bidder, bid, and payment is automatically linked to your CauseVox CRM contact records. You’ll have the complete story of each supporter’s engagement with your organization, with accurate, real-time reporting on items, bids, and revenue. That means no double entry, no disconnected spreadsheets, and no manual cleanup. Your auction data will be clean and actionable, helping you segment, steward, and re-engage supporters after the event.

Customize Your Auction Site

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CauseVox Auction Item Editor

Your auction site uses the same flexible design editor as your other CauseVox fundraising sites, so you can quickly create a polished, on-brand experience. Build your homepage with linked pages, add your branding, and customize the layout with your choice of colors, fonts, and typography from the font library. Use the auction item template and auction list module to organize items by category or type — silent, live, or fixed-price — and set their status to Live, Coming Soon, or Closed.

Adding items is straightforward. Upload engaging photos and videos, write compelling descriptions, and include Fair Market Values for accurate tax-deductible receipts. Set starting bids, bid increments, and any custom settings you need.

When you’re ready, you can enable bidding immediately or schedule a future start date. Once live, the site is easy for supporters to navigate and keeps them engaged from first browse to final bid. On the admin side, managing bids and fulfillment is just as simple — track items by winning bidder, process payments, and send automated receipts, all from one place.

Core Auction Capabilities

CauseVox brings silent and live auctions, paddle raises, and fixed-price sales into one platform, giving you the flexibility to run them online, in-person, or as hybrid events.

  • Fully branded auction site: Match your colors, fonts, and layouts to your brand for a cohesive event experience.
  • Dedicated auction pages: Create pages for silent, live, and fixed-price items, complete with images, descriptions, categories, statuses (Live, Coming Soon, Closed), and Fair Market Values for the automated receipt.
  • Dynamic elements: Use countdown timers, item statuses, and real-time bidding updates to keep participants engaged.
  • Self-service registration: Supporters create their own bidder accounts upon bidding or registration, add payment methods, view their watchlist, and start bidding instantly. 
  • Fast track bidding: Allow supporters to place a bid instantly – just enter an amount, email, and password. No account creation required.
  • Bidder portal: Let bidders register, get an automatic bid number, store a payment method, place or update bids, and track their active, won, and lost bids in a personal dashboard.
  • Bidder management for organizers: View and manage all registered bidders, create bidder profiles and assign bid numbers, update payment details, track winning bids in real time and charge cards at checkout.
  • Live auction and paddle raise support: Record bids and donations directly to bidder profiles for quick checkout after the event.
  • Fixed-price item sales: Sell merchandise or concessions alongside auction items to boost event revenue.
  • Flexible payment options: Require a card on file, allow pay later, or automatically bill stored cards for won items.
  • Real-time notifications: Automatically send email and SMS alerts when bidders are outbid, place a new bid, or win.
  • Integrated reporting: Track event ticketing, registration, auction item performance and bidder activity in real time, as well as manage bids and payments from a single dashboard connected to the built-in CauseVox CRM.

Discover the Power of Auctions on CauseVox

Running an auction shouldn’t feel like a three-ring circus of disconnected tools, scattered spreadsheets, and endless admin work. CauseVox Auctions brings everything under one roof letting you run silent auctions, live auctions, paddle raises, and merchandise sales as part of a single, unforgettable fundraising experience.

From galas to school fundraisers to fully virtual silent auctions, CauseVox makes it simple to showcase your items, spark friendly competition, and drive bids higher all while keeping your data clean and your workload light.

Ready to make your next auction your easiest and most profitable yet? Book a demo or contact us at support@causevox.com to see how CauseVox can power your next auction.

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Product Update: Engaging Funds & Designations https://www.causevox.com/blog/product-update-engaging-funds-designations/ Wed, 11 Dec 2024 21:36:58 +0000 https://www.causevox.com/?p=54892 When donors give, they want a meaningful connection—to clearly see where their gift is going and understand the difference it will make. Many organizations attempt to provide this through a dropdown menu on the donation form, offering donors a list of programs, funds, or departments to choose from. While functional, this approach often lacks context, leaving donors with little understanding of the options or their potential impact. Without a compelling story or clear purpose, the experience can feel impersonal and uninspiring, making it harder to foster a deep connection between the donor and the cause.

CauseVox Fund Pages offer a better way to connect donors with the causes they care about. Each program, fund, or initiative gets its own visually engaging, customizable page, integrated seamlessly into your fundraising site. Unlike basic dropdowns, fund pages feature detailed descriptions, powerful visuals, and dynamic elements like real-time progress bars and donor lists. Donors can browse these pages to align their gift with their passions, creating a personal and transparent giving experience. Plus, fund pages simplify donations by automatically designating gifts, saving time and eliminating admin work.

Here’s how our innovative fund pages enhance your fundraising:

  • Engaging Fund Pages: Highlight each fund’s purpose and impact with tailored text, images, videos, and dynamic elements like real-time progress bars and donor lists to inspire giving.
  • Seamless Donor Experience: Make it easy for donors to explore funds with enhanced search tools to designate their gifts directly on the donation form for a smooth checkout process.
  • Real-Time Reporting: Automatically track fundraising progress and donor activity for each fund with real-time updates and robust reporting tools.
  • Reduced Administrative Work: Save time with automatic fund designation during transactions, eliminating manual updates and simplifying data management.

Whether it’s a department, an endowment, or a special project, donors can explore pages and seamlessly assign their gifts in one personalized flow—giving them a sense of confidence and purpose in their giving journey.

By integrating storytelling with functionality, CauseVox Fund Pages help organizations bridge the gap between donor intent and impact. This enhancement doesn’t only streamlines the donation process; it brings your funds to life, inspiring deeper connections and generating trust among supporters.

Core Fund Page Features

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Scouting America’s Camp Maintenance Fund Page on CauseVox

Fund pages enable organizations to create a fully integrated and dynamic fundraising experience, helping donors connect deeply with your cause. Here’s how the key components come together.

Engaging Fund Page Content

Each fund page is customizable using dynamic modules that bring the fund’s story to life. Add compelling text, images, videos, and quotes to showcase the purpose and impact of each fund. Include real-time progress bars, donor lists, and funding goals to inspire trust and excitement.

Fund Page Homepage

The fundraising homepage acts as a hub for all fund pages, offering a visually engaging grid or listing where donors can browse and explore available funds. Enhanced search functionality allows supporters to quickly find the programs, projects, or initiatives that align with their passions, creating a seamless navigation experience.

Integrated Donation Form

A streamlined donation form simplifies giving. Donors can designate their contributions directly to a specific fund with just a few clicks. Donations made through fund pages are automatically applied to the selected fund, instantly updating the progress bar and reducing admin work.

How to Set Up Fund Pages

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Scouting America’s Automatic Donation Form Designation on CauseVox

CauseVox’s admin interface allows you to create custom fund pages in a few easy steps using its no-code design tools and site editor.

Create your funds: Add any number of funds to your CauseVox account with a description and custom balance.

Create the fund page template: With CauseVox’s customizable site editor, you can design both the fundraising site homepage and fund page templates with ease. Every module is fully customizable, allowing you to reflect your organization’s unique brand by incorporating your own hex colors, logos, images and videos into the content and background. Choose from a variety of engaging modules, including:

  • Hero Module: Showcase the dynamic progress bar with real-time updates toward your funding goal, as well as a compelling image to drive engagement. 
  • About Module: Share the fund’s mission and donor impact.
  • Quote Module: Add a compelling quote to inspire donor participation.
  • Donations Module: Share a list of recent donors which updates in real time.

Customize the fund pages: Customize each fund page’s text, graphics videos and colors to represent their unique funds.

Customize the donation form: Customize the donation tiers and link the form to your site. You can even require that donors assign their gift to one of your fund pages before checkout. The system automatically designates contributions, updating progress bars and donor lists in real time for a better user experience.

Fund pages combine storytelling, transparency, and simplicity to elevate the donor journey while reducing admin overhead for your team.

Ready to see it in action? Watch a detailed walkthrough to learn how to set up fund pages on your next CauseVox campaign.

Fund Page Use Cases

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Scouting America’s Funds Home Page on CauseVox

Connect donors with the causes they care most about, creating a more engaging and impactful giving experience with fund pages.

  • Projects & Programs: Highlight your nonprofit’s unique initiatives—such as community projects, scholarships, or special programs—to showcase specific needs and inspire targeted support. Perfect for student-based, extracurricular, camp or scouting organizations which feature multiple programs and campaigns that resonate with diverse donor interests.
  • Endowments: Create fund pages to promote endowment opportunities, helping you secure future giving and ensure long-term financial sustainability. These are ideal for organizations focused on planned giving and legacy-building efforts.
  • Departments: Schools, universities and higher education institutions designate funds for departments like athletics, academic colleges, or student programs, allowing donors to support the areas they’re most passionate about. This works well for institutions seeking to engage alumni and parent donors.
  • Annual Funds: Craft engaging fund pages for annual fundraising campaigns, providing a central hub that motivates donors to contribute year-round. Great for nonprofits aiming to grow recurring donations and sustain their mission year after year.

Discover the Power of Fund Pages

Designating donations shouldn’t be complicated or disconnected. With CauseVox Fund Pages, nonprofits can provide an intuitive, unified experience that connects storytelling, donation designation, and fundraising in one seamless platform. By offering customizable tools tailored to each fund’s purpose, CauseVox empowers organizations to engage donors more effectively while reducing administrative work.

Whether you’re raising funds for scholarships, endowments, or community programs, fund pages make it easy to showcase each fund’s unique story and impact while giving donors the transparency and trust they need to give with confidence.

Ready to simplify fund management and enhance donor engagement? Book a demo or reach out to us at support@causevox.com to learn more about creating fund pages with CauseVox.

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Product Update: Customized Event Registrations for Nonprofits https://www.causevox.com/blog/product-update-customized-event-registrations-for-nonprofits/ Wed, 27 Nov 2024 20:37:11 +0000 https://www.causevox.com/?p=54856 Running an event can be exhilarating, but managing event registrations often feels like navigating a maze. Nonprofits are too often stuck with tools that create unnecessary headaches—systems that fall into one of two frustrating extremes. 

One default option may be to use a generic form for participants to complete their registration payment, and then redirect them to a completely separate platform to set up peer-to-peer fundraising pages. This disjointed process creates friction for participants and extra work to reconcile data. 

Alternatively, organizations may attempt using rigid peer-to-peer tools that awkwardly squeeze in registration fields but lack the flexibility to collect custom information like waivers, t-shirt sizes, or other event-specific details. Both approaches lead to inefficiencies, participant confusion, and additional admin work.

At CauseVox, we believe nonprofits deserve a registration process that works for them, so we designed a highly customizable event registration tool that adapts to your needs. Our goal is to help you create a streamlined, tailored registration experience unique for every event. This helps to simplify your workflows, enhance participant engagement, and seamlessly integrate registration with fundraising. 

Whether you’re hosting a walk-a-thon, race, bowl-a-thon, gala, or team challenge, CauseVox empowers you to tailor every detail of your event’s registration. By unifying donations, ticketing, and peer-to-peer fundraising into one seamless and guided process, our platform helps you save time, engage your supporters, and amplify your event’s impact, all in one intuitive platform.

Key Event Registration Components

CauseVox’s event registration is built to deliver a seamless, customizable experience for participants. Let’s break down the core components that work together to support your event and fundraising success.

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CauseVox’s Customizable Registration Form in Member Portal

Customizable Fundraising Site

The fundraising site is the stunning centerpiece for your event, designed to reflect your brand and mission. Fully customizable, it showcases event details, inspires participation, and integrates registration, ticketing, donations and fundraising tools. Whether you’re hosting a gala, walk-a-thon, or team competition, you can tailor the site to your event’s unique needs, unifying the experience for participants and supporters.

Flexible Forms

Connect any combination of customizable forms tailored to your event. Each form integrates seamlessly into the Member Portal, making the process simple for both nonprofits and participants. 

Here’s what you can build:

  • Donation Forms: Enable customized tiers for one-time, recurring, or pledge gifts to support your event.
  • Ticketing Forms: Create individual ticket tiers, bundles, and even offer an optional donation at checkout.
  • Registration Forms: Event-agnostic forms that allow you to add curated custom questions, waiver fields, or other details needed for participants to meet your event requirements.

The forms support free and paid tiers as well as custom fields to collect participant details, providing maximum flexibility to meet your unique event needs.

Guided Checklists

The optional checklist streamlines participant actions by guiding them through required or optional steps, such as completing forms, purchasing tickets, making donations, or setting up a peer-to-peer fundraising page. With this customizable guide, participants can easily complete all necessary steps in one platform, reducing confusion and ensuring no detail is missed.

Member Portal

The Member Portal is the centralized registration hub where participants sign up and manage their event activity. With a single email login, participants can complete all registration steps, view event details, access order history and track fundraising progress. This account keeps participants engaged and simplifies event management for nonprofits.

Event Registrations Walkthrough

Now that we’ve explored the registration components, let’s see how they come together to create a seamless experience.

CauseVox’s event registration tools are built to adapt to any event, offering guided registration, streamlined workflows, and easy reporting. Imagine you’re hosting a bowl-a-thon and need participants to sign up, complete a registration form, provide waiver agreements or t-shirt size, pay a fee, and create a fundraising page.

To start, select the form, or combination of forms you’d like to use for your event registration:

  • Donation Form
  • Ticketing Form
  • Registration Form

Next, customize the form(s) by adding:

  • Event details and instructions to the form landing page
  • Free or paid tiers (registration fees)
  • Any required or optional custom questions (waiver agreements, and t-shirt size, etc.) 

Once the form is customized you’ll go ahead and connect it to the Member Portal. If additional actions are required, such as processing donations or purchasing additional items, you can also set up those forms to integrate into the registration process. Every step is tailored to meet your event’s needs, ensuring participants move smoothly through the process while providing you with all the details you need.

Next, set up a customized checklist creating one streamlined flow. Using the CauseVox admin interface, add required or optional action steps and arrange them in the exact order in which participants should complete them.

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CauseVox’s Customizable Event Registration Checklist in Member Portal

For example, the first step might be a required action to pay the registration fee. When marked as required, participants won’t be able to begin the next step of creating a personal page until they’ve paid the registration fee. This ensures clarity and structure for participants while simplifying the process for organizers.

By integrating all aspects of the event into one streamlined flow, the checklist ensures that registrations are accurate and tailored to each participant’s level of involvement.

Ready to see it in action? Watch a detailed walkthrough to learn how to set up your next event registration on CauseVox.

Elevate Your Event Registration Experience

Event registrations don’t have to be clunky or disconnected. With CauseVox, nonprofits can deliver an intuitive, unified experience that connects registration, ticketing, and fundraising in one streamlined platform. By offering tools that are fully customizable to your event’s needs, CauseVox helps create a seamless flow for participants while reducing your team’s admin work.

Whether you’re hosting a luncheon, a walk-a-thon, or a community fundraiser, CauseVox empowers you to elevate every aspect of your event. 

Ready to simplify your event planning and boost engagement? Book a demo or reach out to us at support@causevox.com to learn more about creating event registrations with CauseVox.

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Product Update: CauseVox Automated Matching https://www.causevox.com/blog/product-update-causevox-automated-matching/ Tue, 23 Apr 2024 00:00:00 +0000 https://www.causevox.com/?p=49051 Ever wished your donations could go even further? Enter automated matching—an indispensable tool that transforms the way your organization secures support for its cause. 

Research from the CauseVox Giving Study reveals a notable trend: a majority of donors, about 64%, prefer automated giving, with a particularly strong desire among high earners, reaching 81%. Automated matching caters to donor preferences by offering an automated and personalized donor experience that showcases multiplied impact. 

You can now effortlessly incorporate matching gift opportunities into any fundraising campaign with CauseVox Automated Matching. From communicating the match to donors to visualizing their impact, the entire process is in real-time and streamlined, reducing admin work. Automated Matching encourages greater generosity by providing a clear and transparent way for donors to give and see the impact of their contributions in real time.

How Automated Matching Works

Compelling match opportunities motivate individual donors to contribute and amplify their impact. By doubling the value of donations, automated matching incentivizes donors to give more generously and creates a sense of urgency around giving. Additionally, matching attracts new donors, fosters a sense of collective impact, and ultimately drives greater support for your organization.

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CauseVox Automated Matching Sponsor Notification

CauseVox Automated Matching works by showcasing the match directly on the donation form, and displaying the match gift on the donor listing and progress bars.

  1. Donation Form Banner: Add the sponsor logo and a custom message notifying the donor of the match amount and opportunity to donate. Customize the background banner color to uniquely represent every sponsor and matching gift.
  2. Donor Listing: The sponsor logo and match amount will be displayed alongside each donation listed in the recent donor listing during an active match.
  3. Progress Bar: The donation and match amounts count towards the funding progress bars on the homepage, personal, team and organization pages.

Matching operates on the principle of “doubling”, or even tripling (and beyond!) the impact of donations through corporate sponsorships or matching gifts. For any given campaign, your organization can support one, or multiple matches and display them within a specific period of time.

Matching Use Cases

Auto displaying matched donations helps maximize donation impact by showcasing matched amounts alongside donor contributions. Highlight corporate or major donor partnerships to increase fundraising success for match days and other campaigns.

Some matching use cases include:

  • “Match Day”: A dedicated event within any fundraising campaign driving donor engagement and donations with specific matching initiatives.
  • Annual Campaigns: Doubling contributions during annual drives through matched donations, maximizing impact.
  • Capital Campaigns: Accelerating donations for defined projects or initiatives, leveraging matches to attract significant funding.
  • Emergency Relief: Mobilizing matching funds swiftly during crises or disasters, amplifying donor support for immediate relief.
  • Special Events: Enhancing donations at gala dinners or auctions with matching opportunities, inspiring generosity among attendees.
  • GivingTuesday and Year-End Appeals: Harnessing matches to spur donations during critical fundraising periods, multiplying the impact of end-of-year giving campaigns.
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CauseVox Automated Matching Donation List

Benefits of Automated Matching

Automated matching offers a suite of features designed to optimize fundraising efforts and enhance donor engagement. From flexible matching options to customizable design, your organization can seamlessly adapt its matching initiatives to meet campaign goals.

  • Flexible Matching Options: Enable or disable matching at any time, supporting multiple matches or events.
  • Customizable Time Frames: Set specific time frames for online donations to be automatically matched, to easily align with campaign timelines.
  • Concurrent Match Support: Automated matching supports multiple matches running concurrently or consecutively, maximizing fundraising opportunities.
  • Controlled Matching Limits: Cap the amount matched per donation, optimizing the impact of each contribution.
  • Efficient Fund Management: Match funds are allocated to donations based on match terms and will be used until depleted, ensuring transparent and accountable fund allocation.
  • Enhanced Visibility: Matched amounts are displayed in donation counters on the campaign homepage as well as personal, team, and organization pages, increasing transparency and motivation for donors.
  • Recognition of Donors and Sponsors: Individual donation match amounts and matching gift sponsor names and logos are highlighted in donation listings, acknowledging contributions and fostering donor appreciation.
  • Customized Communication: Users can customize the message displayed in the donation form during active matches, providing personalized engagement and driving donations.

Create a Unique Fundraising Experience with CauseVox

Transform your fundraising with Automated Matching. Let’s partner together to make your vision a reality.

To learn more about switching to CauseVox, check out our pre-recorded demo or book a live 1-1 demo.

For access to the new Automated Matching feature, or if you have additional questions, contact us at support@causevox.com.

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Product Update: CauseVox Giving Days https://www.causevox.com/blog/product-update-causevox-giving-days/ Tue, 23 Jan 2024 00:00:00 +0000 https://www.causevox.com/?p=48944 It only takes one day of collective giving to transform entire communities. CauseVox giving days hold powerful potential to generate impact that extends beyond the 24-hour window.

While you may be acquainted with GivingTuesday’s impressive global giving stats, don’t feel limited to run a giving day only once a year! Whether it’s a small community affair or a bigger, more widespread initiative, your organization can boost donations in a short time frame any time throughout the year. 

On the flip side, community foundations and local nonprofits can organize citywide or regional giving days, like Spur Local’s Give Local Together Campaign, rallying entire communities in support of various causes.

With CauseVox’s advanced suite of giving day tools, you can comprehensively create and manage a giving day that stands out. Use CauseVox’s new giving day functionality to tailor the donor and supporter experience with a remarkable giving day website that not only engages donors but also significantly boosts donations.

Learn how Spur Local raised more than $1MM on GivingTuesday using CauseVox’s tailored, peer-to-peer giving day site:

Tailored Giving Day Website

Build a comprehensive, custom-branded giving day site tailored to your mission, whether it’s your first attempt or a recurring event. Creating an attractive, informative site is the first step in exciting supporters to rally behind your cause. 

Branded Site

CauseVox’s intuitive drag-and-drop tool allows you to easily layout and design your fundraising site in a way that’s unique to your mission and beneficial to supporters. From program details and sponsor walls, to donor listings, typography and imagery, each piece is aligned completely with your organization’s identity and message. Learn more about the New Site Editor.

Static Pages

Static pages are the unsung heroes of your fundraising site – offering a straightforward way to share essential information and connect with your audience. Here’s some static pages you can add to your site to enhance your supporter experience:

  • About Page: Consider a deep dive into your mission, values, and impact. From campaign inspiration to team details, achievements, and the communities you serve, it’s a comprehensive look at your story. Packed with insights, this page builds trust and invites potential donors to join your mission.
  • FAQ Page: Ever had burning questions about a cause? That’s where the FAQ page comes in handy. It’s your go-to resource, answering common questions about your mission, fundraising initiatives, fund usage, and impact. Offering clarity on donation methods, tax deductions, program specifics, and contact info, this page ensures transparency.
  • Prize Page: Add extra excitement to your fundraising journey with the Prize Page. Showcase rewards and incentives for top-performing fundraisers – be it recognition, exclusive merchandise, or special experiences. It’s about celebrating efforts, encouraging friendly competition, and turning your campaign into a rewarding experience.
  • Organization Info Page: Think of the Organization Info Page as your nonprofit’s digital hub – presenting mission statements, history, impact, program breakdowns, financial transparency, leadership bios, and contact information. This page helps donors understand your nonprofit’s purpose and how contributions are utilized.
  • Sponsor Wall Page: Gratitude takes center stage on the Sponsor Wall Page. Pay homage to generous supporters, showcasing names, logos, or messages. With graphics like company logos, photos, and acknowledgments, the Sponsor Wall becomes a dynamic space recognizing benefactors and inspiring others to join the cause. It’s a testament to the community rallying behind your organization’s vision.

Search Page

Empower donors to easily find and discover causes that align with their interests through our intuitive search page. We’ve streamlined the process so donors can browse causes with a keyword search and filter causes by category to eliminate guesswork and empower their giving. 

causevox-giving-day-search-page
CauseVox’s Giving Day Search Page

Mobile Optimized

Increase completed donations by accepting multiple payment options. CauseVox donation forms see an increase in completed donations, thanks to a seamless and personalized giving experience. Ensure donors find their preferred way to pay with unparalleled ease, through credit/debit cards, mobile wallets like Apple Pay, Venmo, PayPal, and ACH.

causevox-giving-day-mobile-payments
CauseVox’s Giving Day Mobile Payments

Peer-to-Peer Collaborative Impact

Peer-to-peer fundraising is a powerful type of crowdfunding that uses your current donors, volunteers, and other connections to fundraise for your nonprofit or charity.

Your supporters become personal fundraisers by creating personal, team and organization pages under your campaign that drive their networks to give to your cause, expanding your reach and helping you acquire new donors in the process.

We’ve seen that campaigns using peer-to-peer fundraising tend to raise twice as much as those without. 

It’s important to choose a platform that’s easy and intuitive so fundraisers can feel confident and excited to fundraise. CauseVox provides a mobile-friendly, versatile portal so they can easily create and manage any number of custom fundraising pages.  

Let’s look at the different levels of peer-to-peer fundraising you can use for your next giving day.

causevox-giving-day-organization-page
CauseVox’s Giving Day Organization Page

Organization Pages

CauseVox makes it easy for partnering organizations to create a page integrated with your custom site to support you or champion local charities. Consider inviting organizations such as:

  • Corporate sponsors
  • Schools and colleges
  • Religious organizations
  • + Many more

Individuals associated with these organizations can easily join in. By signing up, fundraisers create a dedicated page linked to the organization page, ensuring that their contributions are pooled together for a collective impact.

Here’s how it works: organization admins create a page for approval. Once given the green light, fundraisers can join the page or be placed there by admins.

Organization admins enjoy a self-service portal, providing full control and flexibility over page details, donation and fundraiser management to help streamline workflow.

causevox-giving-day-personal-team-pages
CauseVox’s Giving Day Personal and Team Pages

Personal and Team Pages

Foster collaboration with dedicated personal and team pages.

Personal fundraisers are dedicated champions raising funds on behalf of your organization. Every donation made through their page not only reflects on the personal page, but also resonates across any organizations and teams they’re associated with, leaving a tangible mark on the main fundraising site. By creating a personal page, individuals drive impact and weave their efforts into the broader narrative of your cause.

Team pages add another layer and can be your “go-to” on giving days as powerhouse fundraisers work together seamlessly on one page. Each team sets a goal calculated by adding up individual goals. All funds raised on personal pages automatically contribute to the team total, along with direct donations to the team page. 

Creating a team is straightforward – it can be initiated by the campaign admin or any personal fundraiser. Fundraisers can quickly sign up on mobile to create their personal page, then join any existing team or create their own team page.

Upgrade Donor Engagement

Donor engagement becomes the heartbeat of giving days, transforming a simple transaction into a meaningful interaction. CauseVox’s visionary donation form elevates an ordinary donation process to an exceptional donor experience, increasing funds and happier donors.  

Enhanced Donation Carts

On giving days, donors are eager to support multiple teams and causes, making the Donation Cart the perfect donation vehicle. It allows donors to seamlessly add multiple donation items to their cart and attribute each donation to a different personal, team, or organization page, all in one go. This means that during giving days, donors can fund causes and support teams with ease.

Donation Carts help to transform giving day donations into an interactive and enjoyable online shopping journey. You can recommend causes aligned with donors’ interests, increasing engagement and gift sizes while helping to reduce transaction fees, enhance data collection, and gain insights for targeted stewardship activities. Learn more about our Enhanced Donation Carts.

Here’s a short video overview of the Donation Cart:

Impressive Site Dynamics

Generate excitement and urgency during your giving day with real-time site dynamics such as progress bars and counters, power-hour fundraising and leaderboards. These interactive elements significantly enhance the donor experience while organically creating friendly competition to drive participation and donations. Here’s three outstanding elements to dramatically boost donations:

  • Donation Counter: The donation counter is a prime feature widely recognized in fundraising to visually represent funds raised in real-time. It motivates fundraisers and donors to help you achieve your funding goal.
causevox-giving-day-donation-counter
CauseVox’s Giving Day Donation Counter
  • Power Hour: This nail-biting 60-mins is filled with anticipation and floods of donations as supporters furiously donate to help their cherished teams climb the top of the leaderboard. Incentivize fundraisers by awarding the top fundraisers and teams with monetary prizes, merch or other perks. You’ll see a surge of donations in a short period of time, as power hours attract fundraiser and donor participation to the max.
causevox-giving-day-power-hour
CauseVox’s Giving Day Power Hour
  • Leaderboard: If you’re looking to showcase your peer-to-peer fundraisers, teams and organizations, a general leaderboard will do the trick. Leaderboards display the page’s media thumbnail, page title, fundraiser name and profile image, and most importantly,  the funding progress toward their goal. You can filter leaderboards by the top fundraiser’s donation progress, recently joined fundraisers, or alphabetically. 
causevox-giving-day-leaderboard
CauseVox’s Giving Day Leaderboard

Unlock Modern Fundraising with CauseVox

If you’re running a giving day for your organization, or planning a giving day to support local charities, CauseVox can make your next event a success with a tailored donor and supporter experience. Let’s partner together to make your vision a reality.

To learn more about using CauseVox for your giving day, check out our pre-recorded demo or book a live 1-1 demo.

For access to the new Site Editor or if you have additional questions, contact us at support@causevox.com.

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Product Update: Enhanced Donation Carts Elevate Your Giving Experience https://www.causevox.com/blog/product-update-enhanced-donation-carts/ Wed, 10 Jan 2024 00:00:00 +0000 https://www.causevox.com/?p=48813 We’re thrilled to announce a revolutionary upgrade in how donors can support your causes—introducing our enhanced Donation Carts. Inspired by the changing landscape of shopping experiences, we’ve reimagined giving to make it more engaging, personalized, and impactful.

The way we shop has transformed, and so has the way we give. Our Donation Carts now offer an interactive online shopping experience where donors can effortlessly browse and add various causes—programs, projects, and peer-to-peer pages—to their basket and checkout in a single transaction. It’s like curating your cart at your favorite online store, but with the power to make a difference.

How Donation Carts Work

The Donation Cart makes giving fun and interactive, allowing donors to explore, discover, and add your organization’s various causes to their basket. This deepens their engagement, increases gift size, and connects donors to what they care most about.

Let’s walk through the donation process:

  1. Donors select a donation, assign it to a peer-to-peer page, apply a tribute dedication, and add the donation item to their cart.
  2. They can continue browsing, adding more donations as they go, or proceed to the checkout. 
  3. At checkout, donors can review their selected items, making as-needed changes and then select from multiple quick checkout options (credit/debit card, Apple Pay, Venmo, or ACH) to complete the payment.
  4. Donors receive a customizable combined donation receipt, making the entire experience more enjoyable and efficient.

Here’s a short video overview of the Donation Cart:

Donation Cart Use Cases

donation-cart-checkout

Our enhanced Donation Cart caters to various fundraising initiatives, from peer-to-peer fundraising to special events, annual campaigns, and giving days. It’s a versatile tool designed to amplify donor support for any occasion.

Let’s look at a few ways you can use Donation Carts:

1. Peer-to-Peer Fundraising

When supporters are engaged in peer-to-peer fundraising, they may want to contribute to various individuals, teams or projects at one time. Donation Carts allow donors to customize their contributions, making it easy for them to support multiple participants within a single transaction.

2. Giving Days

Picture this—your nonprofit is hosting a Giving Day, and donors are eager to support multiple teams and causes. With a Donation Cart, donors can seamlessly add multiple donation items to their cart and attribute each donation to a different personal, team, or organization page, all in one go. This means that during Giving Days, donors can fund causes or support teams in a fun, interactive way.

3. Annual Campaigns

Annual campaigns are tried and true opportunities to fundraise as donors fund their interests. If your organization runs multiple programs, events, or additional areas of need, the Donation Cart offers a limitless donation experience to fund any number of giving opportunities at one time. 

4. Special Events

Special events energize your donors. One way to sustain the excitement is to give donors an opportunity to purchase a variety of Donation Cart items, each tailored to enhance their experience and support the cause. Customize the form for donations, VIP packages, raffle items, dinner and drink packages, merchandise, sponsorships and more!

Benefits of Donation Cart

1. Easy Donations

Donation Carts simplify the donor experience. With a single transaction, donors effortlessly support multiple causes, ensuring an easy, one-stop giving experience.

2. Multiply Impact

Bundling multiple donations into one transaction reduces payment processor fees, while saving donors time. This cost efficiency means more budget to fund programs and impact. Donors automatically increase gift size, maximizing their support and making a more substantial impact on your organization overall.

3. Personalized Matchmaking

The built in, personalized recommendation engine means donors receive tailored suggestions for causes and programs aligned with their interests. This not only simplifies the donation process but also enhances the connection between them and the initiatives they support.

4. Fresh Insights

Gain visibility into what projects, programs, and initiatives resonate with your donors, allowing for better targeting and stewardship activities that yield higher donor retention.

5. Customization and Personalization

Go beyond rigid one-size-fits-all donation forms; offer donors a spectrum of options within each customizable donation form—whether one-time gifts, monthly contributions, or pledges. Build forms to exactly fit your organization’s needs and your donors’ preferences.

6. Easy Checkout Process

A great donor experience hinges on the ease of transaction. CauseVox Donation Carts offer best-in-class donations by incorporating multiple donations in one simplified transaction, easy access on mobile and multiple quick checkout options (Apple Pay, Venmo, ACH). 

7. Customizable Combined Receipts

Donor convenience doesn’t end at the checkout. Organize and access all your contributions conveniently in one comprehensive receipt. This receipt not only acknowledges their generosity but also reinforces your nonprofit’s brand and mission. It’s an all-encompassing experience that leaves donors feeling appreciated and valued.

Unlock Modern Fundraising with CauseVox

Experience the future of giving with Donation Carts. Let’s partner together to make your vision a reality.

To learn more about switching to CauseVox, check out our pre-recorded demo or book a live 1-1 demo.

For access to the new Donation Cart feature, or if you have additional questions, contact us at support@causevox.com.

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Product Update: Elevate Your Branding with CauseVox’s New Site Editor https://www.causevox.com/blog/product-update-new-site-editor/ Thu, 12 Oct 2023 00:00:00 +0000 https://www.causevox.com/?p=48650 Establishing a strong, branded online presence has become increasingly vital for nonprofit fundraising. In our recent CauseVox Giving Study, it revealed that donors are 75% more inclined to contribute through a donation page that not only carries the organization’s unique brand but is also thoughtfully customized. Even more compelling is that these donors are 45% more likely to sustain their contributions for five years or more, showcasing the long-term impact of a well-crafted online identity.

Branded donation pages can dramatically increase fundraising results, yet not every nonprofit has the budget, time, or technical know-how to create an eye-catching digital presence for their fundraising.

CauseVox’s New Site Editor empowers you to craft your perfect page without any design or tech experience and leverage the power of your storytelling in fundraising. Let’s dive into the benefits and features that this editor brings to the table.

The Power of the CauseVox Site Editor

The Site Editor is a drag-and-drop tool that allows you to easily layout and design your fundraising sites. You can create unique fundraising sites, maintain brand consistency, and engage donors in real-time, all while offering multiple payment and donation options. It’s your gateway to a dynamic, modern, and donor-centric fundraising journey.

Moreover, the editor eliminates the need for multiple tools or code editing with seamless fundraising integration. Incorporating donation, event ticketing, and peer-to-peer fundraising forms into your fundraising site is as easy as dragging and dropping.

causevox-site-editor-hero

Tailored Fundraising Sites

Your storytelling and fundraising potential rely heavily on your ability to creatively tell your story online. Typical donation pages and fundraising websites feature clunky generic page templates with non-existent branding capabilities. This makes it difficult to showcase your brand and story to inspire donors.

Create a site that’s full featured and unmistakably yours, even if it’s your first time. From program details and sponsor walls to donor listings, mix and match to create a fundraising experience that’s as unique as your mission. Here’s how you can do it:

  1. Choose the elements you’d like to have on your page. These elements are available as modules.
  2. Decide the order in which these modules should appear on your page.
  3. Personalize each module according to your needs. You have the freedom to modify how they function and to provide the specific content you want them to display.

And that’s it! By following these steps, you can easily create a customized fundraising site or donation page without the need for any specialized tech skills.

Here’s a closer look at the benefits of Site Modules.

1. Example Site Modules

Each module is a unique, customizable template containing any combination of design elements such as: text, videos, graphics, donation or ticket forms, CTA buttons, progress bars, and site metrics.

  • Hero Module: Showcases media, campaign stats and CTA buttons, such as the Donate Button, Ticket Button, Peer-to-peer Sign Up, and Social Media Share Button.
  • About Module: A flexible section with one main section for text, graphics and videos, and a sidebar section.
  • Single and Two-Column Content Modules: Flexible sections for text, graphics and videos.
  • Peer-to-Peer Pages Module: A peer-to-peer leaderboard section showcasing all your personal, team and organization fundraising pages with funding progress and custom filtering capability.
  • Posts Module: Displays the recent campaign site, personal page and team page posts and updates.
  • Donations Module: A donation wall of all recent donations with custom filtering capability.

They can be easily arranged and tailored to your specific needs, enabling you to craft a unique and visually stunning fundraising page. The true beauty of design modules lies in their versatility; they empower you to unleash your creativity while maintaining a cohesive and professional look, ensuring your fundraising content tells a compelling story that engages your audience effectively.

2. Drag and Drop, No Coding

Whether you’re creating a fundraising site for a peer-to-peer campaign, event fundraising, or even creating a hosted or embedded donation page, the CauseVox Site Editor helps you build your dream site with complete flexibility.

Effortlessly build and customize your pages by dragging and dropping modules to change the order of page elements. You can add images, videos, text and forms to better engage with your supporters, donors, and volunteers.

drag-and-drop-modules

3. Rich Storytelling, Fast

Engage donors with captivating imagery, videos, and testimonials, all optimized for lightning-quick load times on mobile and desktop. Your stories are your strength, and with the intuitive design editor, you can creatively weave compelling narratives that resonate with your audience. Mix and match modules to create captivating pages that precisely communicate your mission, vision and impact.

4. Custom Pages

Want to go deeper? Create custom, stand alone pages for some in-depth storytelling. By creating dedicated pages like ‘About Us’ and ‘FAQ,’ you can provide your audience with essential information and establish a strong online presence. Tailor your content, share your mission, and answer common questions, all while giving your fundraising site a professional touch. Let your static pages be the foundation of your digital narrative.

causevox-site-editor-static-page

5. Pixel-Perfect Branding

Brand recognition is the first step to building trust among supporters. Craft your pages to be a true extension of your organization. Every element, from typography to imagery, aligned completely with your organization’s identity and message. This level of customization ensures that your fundraising site or donation page is not just a digital space but a true representation of your nonprofit’s mission and values.

color-swatch

6. Flexible Layouts

Your nonprofit is unique, and your fundraising page should reflect that. Tailor your site’s layout to tell your organization’s story in a way that captivates your audience. Whether you’re showcasing your latest success stories, sharing your mission’s impact, or highlighting upcoming events, create an attention-grabbing design with ease.

Empowered Fundraising

The Site Editor’s robust fundraising features help make donors excited to give and can take your campaigns to the next level. Keep donors engaged in real-time and showcase fundraising activity with dynamic progress bars, countdown clocks, counters, badges, and leaderboards.

causevox-site-editor-donation-page

1. Adaptable Donation Choices

Go beyond rigid one-size-fits-all donation forms, and offer donors a spectrum of options within each customizable donation form—whether one-time gifts, monthly contributions, or pledges. Build forms to exactly fit your organization’s needs and your donors’ preferences. Whether they’re making a one-time contribution or committing to ongoing support, the CauseVox form makes donating simple and convenient.

2. Modern Payment Options

Increase completed donations by accepting multiple donation options. We know that 81% of high-earners look for a streamline donation experience, especially when processing recurring and pledge gifts. Ensure donors find their preferred way to pay with unparalleled ease, through credit/debit cards, mobile wallets, and ACH.

causevox-site-editor-mobile

3. Event Ticketing Forms

Hosting events is a popular way to engage with your supporters. With the CauseVox Site Editor, you can create visually engaging and integrated event ticketing forms. This makes it effortless for participants to buy tickets and register, donate and fundraise all on one site.

4. Peer-to-Peer Fundraising

Expand your reach and extend your brand message to new donors by embracing peer-to-peer fundraising. Empower your supporters to become advocates for your cause, and watch as your fundraising efforts multiply.

⚙ How It Works

The CauseVox Site Editor is powered by an intuitive interface that allows you to make changes to your site quickly. Our user-friendly editor ensures that you don’t need any technical experience to manage your fundraising sites and donation pages effectively. Simply turn on and off settings, upload media, paste in your hex colors and content, rearrange modules and preview all changes in real time.

Unlock Modern Fundraising with CauseVox

Need a tailored design, layout, leaderboard, registration flow, or other unique features? Let’s partner together to make your vision a reality.

To learn more about switching to CauseVox, check out our pre-recorded demo or book a live 1-1 demo.

For access to the Site Editor, or if you have additional questions, contact us at support@causevox.com.

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Product Update: Advantages Of The CauseVox Tribute Dedication https://www.causevox.com/blog/product-update-advantages-of-the-causevox-tribute-dedication/ Mon, 13 Mar 2023 00:00:00 +0000 https://www.causevox.com/?p=48072 If your nonprofit is looking to increase donations and engage your supporters in a more meaningful way, adding a tribute dedication option on your donation form is a must.

Not only do tribute donations allow donors to make a gift in honor or in memory of someone special, but it also offers a variety of benefits for your organization.

We’ve added an integrated Tribute Dedication option on the CauseVox donation form to make it easy for donors to pay tribute to someone special in their life.

Here’s a walkthrough of some advantages of the CauseVox Tribute Dedication and how it works.

Advantages Of Tribute Dedication

For starters, tribute donations are a meaningful way for donors to honor someone who has impacted their life. Whether it’s a beloved family member or a close friend, making a donation in their name is a touching way for donors to show them how much they care. Additionally, tribute donations can have a significant impact on your organization or charity.

Increase overall giving

Having a tribute option on your donation form can help to increase overall giving. Many donors are more likely to make a gift when they have the opportunity to honor someone special in their life. Additionally, allowing donors to make a tribute gift can help to strengthen relationships with your supporters, as it shows that you value their personal connections and appreciate their generosity.

Raise awareness

By making a donation in honor of someone, donors not only show their support for your organization, they also help raise awareness about your mission and the important work you do.

When donors make a tribute gift, they often share their donation on social media or with friends and family, which can help to spread the word about your cause and attract new supporters.

Finally, offering a tribute option on your donation form can help to create a sense of community among your supporters, as it allows them to come together to celebrate and honor the important people in their lives.

How The CauseVox Tribute Dedication Works

Convenient for donors

Tribute Dedication gives donors an easy way to dedicate their gift on the first page of the donation form. It’s listed conveniently underneath the customizable donation tiers.

Tribute Dedication allows donors to make their gift “in honor of” or “in memory of” someone.

causevox-tribute-dedication

Donors can also choose to send a personal email to notify the honoree or family to let them know about the donation, which can be a thoughtful and heartwarming gesture.

causevox-tribute-dedication

Easy for admin

Within the CauseVox Admin Interface, toggle on Tributes from the list of available custom fields to add the option to your donation form.

causevox-tribute-admin

Tribute Dedication details, including tribute type and honoree name, will be tracked in your donation data and included in the automated donation receipt.

Increase Donations On CauseVox

Looking to increase donations? CauseVox helps you secure happier donors year-round with flexible mobile wallets, streamlined fundraising, donor management and advanced customizations.

To learn more about switching to CauseVox, check out our pre-recorded demo or book a live 1-1 demo.

Questions? Contact us at support@causevox.com.

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Product Update: CauseVox Upgraded Ticketing Streamlines Events https://www.causevox.com/blog/product-update-upgraded-ticketing-streamlines-events/ Tue, 28 Feb 2023 00:00:00 +0000 https://www.causevox.com/?p=47985 The updated CauseVox fundraising event ticketing form helps you create, manage, and report on your fundraising event. You have new options to brand and host your eventing ticketing form, collect additional attendee information, and manage attendees.

These new features help you sell more tickets, simplify your fundraising, and save time on administration. We’ve highlighted some of our new event ticketing features that you can use for your next event.

Customizable Ticket Forms

Flexible branding and hosting

The CauseVox eventing ticketing form is an easy-to-use, integrated event ticket form. You can have it hosted right on your CauseVox campaign site and/or embedded directly onto your organization’s website.

causevox-ticket-tiers

Next, you can customize the form’s…

  • Title and subtitle
  • Ticket tiers and descriptions
  • Button and accent colors
  • Font type (serif or sans serif)
  • Custom fields

After just a few edits, you’ll soon have an event ticketing form completely branded to your organization.

Custom Fields

CauseVox also provides a way for you to collect additional information from attendees through custom fields. These custom fields allow you to ask attendees any number of custom questions (t-shirt size, telephone number, etc) during registration.

You can have custom fields for each ticket tier or for the whole ticket order. For instance, if you’re hosting a gala with multiple registration levels, you might have one tier for sponsors and another tier for general admission. Once the custom fields are added, you can collect sponsor names for the sponsor tier without asking the question for general admission tickets.

causevox-ticket-custom-fields

Custom Receipts

Event ticketing receipts can be customized as well. Let’s say your event has multiple event locations and each location has its own address and event time. You’re looking to attach this event information to the ticketing receipt and have it sent out to the relevant attendees.

With our new custom receipts, you can specify unique information for each ticket tier, which will be added to the event ticket email receipt. These descriptions are added to the bottom of the automated receipts according to the ticket tier(s) purchased.

causevox-ticket-receipt-content

Attendee Management

Another important aspect to event fundraising is attendee management. You can manage participant information in real-time using CauseVox upgraded event management and reporting tools.

causevox-ticket-admin

With the new reporting tools, you can pull up a registration list in real-time on the day-of to speed up registration. Just search participants by keyword to mark them as “Redeemed,” “Unredeemed,” and “Voided”.

causevox-ticket-export

Data Integrations

Having accurate and accessible data before, during, and after the event is critical to your fundraising event’s success.

Seamlessly integrate CauseVox with 5000+ popular CRM, email marketing, and accounting apps like Salesforce, Bloomerang, Kindful, QuickBooks, Constant Contact, Google Sheets, Mailchimp, and more!

causevox-zapier-integrations

CauseVox integrations allow you to easily create custom integrations that match your workflow. You can quickly set up your own integrations, however, to simplify the process you can outsource your integration set up to an expert who will guide you throughout.

Set up custom field mapping into your favorite tools and automatically push CauseVox donation, fundraiser and ticketing data, specifically:

  • New Donation
  • New Installment
  • New Pledge
  • New Personal Page
  • New Recurring Profile
  • New Team Page
  • New Ticket
  • New Ticket Order
  • Update Donation
  • Update Personal Page
  • Update Team Page

Learn how AMIGOS uses CauseVox and Zapier to streamline fundraising.

Streamline Your Next Event On CauseVox

Looking to enhance your fundraising events? CauseVox helps you streamline event setup, registration and management altogether.

To learn more about switching to CauseVox, check out our pre-recorded demo or book a live 1-1 demo.

Questions? Contact us at support@causevox.com.

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Product Update: Donors Update Payment Details Through New Member Portal https://www.causevox.com/blog/new-member-portal/ Mon, 20 Feb 2023 00:00:00 +0000 https://www.causevox.com/?p=47941 Our new Member Portal is a self-service portal for recurring donors to track and mange their monthly gifts and pledges.

Instead of manually updating donation amounts through back and forth emails, you can easily keep recurring donations up-to-date with zero administrative work by allowing donors to update their recurring donation themselves.

Through the Member Portal, recurring and pledge donors can quickly:

  • View their giving history and manage account details.
  • Manage recurring donations: change donation amounts, payment details, or suspend a donation.
  • Manage pledges: update payment details, or cancel the pledge.
  • Update donation display information or make gifts anonymous.
  • Update postal information.

Let’s walk through how your donors can update payment details through the Member Portal.

How to access the portal

Your donors can use a secure portal link to login and update credit card or other payment details.

After processing their first recurring donation or pledge installment payment, the donor receives an automated donation receipt with a secure portal link.

member-portal-link

They can use the link to sign up for the Member Portal, verify their email address, and login.

member-portal-signup

Donors will automatically be sent the secure portal link prompting them to update their payment information on file after every:

  • Initial donation processed.
  • Consecutive donation processed.
  • Failed credit card/payment.

As admin, you can also re-send the secure portal link manually if needed.

Available payment options

Recurring and pledge donors can process their gifts by selecting one of our flexible payments:

  • Credit card/debit card
  • ACH bank transfer (available for US bank accounts only)
  • Apple/Google Pay
member-portal-update-payment

How to update details

After logging in, your donors can select the type of donations they’d like to view or modify.

member-portal-dashboard

They can select the donation profile and update payment if needed.

Maybe your monthly recurring donor would like to increase or decrease their monthly donation amount. They can change it to any custom amount through their portal. (Changing donation amount is not currently available with pledge installment payments.)

Donors can suspend a monthly recurring gift or cancel a pledge.

member-portal-update-payment

Additionally, donors can change the donation display name, make the gift anonymous to the public, or add or edit postal information.

member-portal-update-postal

Get started on CauseVox

Looking to enhance your donor experience? CauseVox helps you do that by providing seamless donation management tools to secure more donors year-round.

To learn more about switching to CauseVox, check out our pre-recorded demo or book a live 1-1 demo.

Questions? Contact us at support@causevox.com.

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